delivery & Returns
Questions? please read the info below.
Do you ship to my country?
I ship all across Australia, for free.
How long does shipping take?
Australian standard shipping across Australia applies. Please allow 2-7 business days from receiving your order confirmation. All orders are dispatched from Amanda's studio in Sydney, Australia. Please note standard delivery time frames are an estimation provided by Australia Post and delays during transit may occur from time to time.
How much is shipping?
Standard shipping across Australia is free. If you'd like your order sooner, please email email@example.com
Can I track my order?
Can I collect an artwork in person?
If you live in Sydney Australia, yes you can make arrangements for collection at one of my studios located at La Creme Creative Inc. Brookvale or my home studio in Killara.
What if damage occurs during shipping?
Does someone need to be home for delivery?
Yes, all deliveries take place between Monday and Friday during normal business hours. It is necessary for someone to be available to accept the delivery as I check the box with Australia Post to require a signature as proof of receipt. For your convenience, I recommend having your order sent to your work address if being at home during business hours is not an option.
I've provided an incorrect address, what do I do?
When you purchase artworks on the website please provide a delivery location that is reasonable and easy to access for couriers and delivery of artwork(s).
Can I return my print for another size or refund my order?
Returns on originals?
I want you to be completely happy with your artwork, forever. If you have a change of mind and have had the artwork for less than two weeks, we can make a direct exchange for another available original artwork of equal value. Please email firstname.lastname@example.org within two weeks of receiving your artwork stating that you wish to exchange. Shipping and insurance of the artwork back to Amanda Mahony Art is at your own expense. Please return the original artwork back in the same condition you received it in order to receive an exchange.
Which payment methods do you accept?
We accept Paypal and all credit cards.
What currency is charged in the shop?
All prices indicated are in Australian Dollar (AUD$) and will transact in AUD$ at the checkout.